
I found Cass Sunstein’s article, “Is the Internet Really a Blessing For Democracy?” particularly interesting. I believe that the Internet, more often than not, allows users to expand their horizons and subjects us to information we might not know about.
When I was a junior in high school, our school received an exchange student from China. It came to the attention of my professors that she had been skipping classes, for days. The student was later found in the school’s library, glued to a computer. As she was researching items for class, she came across information regarding her own country and what she had believed to be true.
It’s no secret that China regulates the information their citizens receive; this was made even clear this year with the China v. Google battle where Google stated they would not regulate China’s searches. My point being, due to this students chance to study abroad, she came encounter with information that she may never had the opportunity to else wise.
However, not all personalization is bad. Sunstein makes reference to this early on in his article, mentioning item such as TiVo and Broadcast.com. Another example, which I make great use of, is the “Genius” feature on iTunes. “Genius” is easy to use and creates a playlist for the user simply by choosing a song of your choice than hitting the Genius button.
By creating playlist with this application, I am introduced to music I may have forgotten that I have or not ever really listened to before. Arguably I will enjoy the selected music because it is a product of music I have previously uploaded to my iTunes.
When researching “Genius,” I came across an article written by John Fortt for CNN. He not only claims it is the best application Apple has come up with (keep in mind the article was written in 2008) but makes two interesting points from a business perspective: he first claims that with the implementation of “Genius” it encourages people with large libraries to listen more. With the rediscovery of their music collection, Fortt believe speople will be more likely to upgrade their iPods. The second claim he makes is it attaches users to iTunes, making them less likely to switch to another server.
While personalization can be flawed I believe it also has its benefits.